Lake Cook Plumbing Service, Inc.
  • 22-Jan-2018 to 23-Mar-2018 (PST)
  • Service
  • Lake Zurich, IL, USA
  • $12
  • Hourly
  • Full Time

Starting pay is $12/hr. We offer paid training, holiday pay for normal work hours, performance & compensation reviews and the opportunity for growth


Customer Service Representative - Call Center

Are you currently a Customer Service Representative looking for a dynamic atmosphere with supportive management who will value you? Come work for the premier residential plumbing services provider in Lake Zurich, IL!  Lake Cook Plumbing Service, Inc. is seeking to immediately hire Customer Service Representatives to help serve our customers and find solutions to their needs.  If you are a self-motivated individual with great work ethic and the personality to help with customer satisfaction, then we would love to get to know you!  We have morning, afternoon and early evening shifts available.

About Lake Cook Plumbing Service, Inc.

Since 1954, Lake Cook Plumbing Service, Inc. has been a residential service company based in Lake Zurich, IL dedicated to providing excellent plumbing services that allow people to take their plumbing for granted while they concentrate on life.  We start with a commitment to superior quality and continue with keeping pace with all the latest technology while providing superior customer service.   Come work for a locally owned, growing Plumbing Services company who truly values our employees.

A Day in the Life of a Call Center Customer Service Representative

As a Customer Service Representative, you will work as part of a team to promote desired company growth.  You will book service appointments and do whatever is necessary to exceed customer satisfaction.  This position requires dedication, reliability, and consistency.  You'll be converting incoming customer calls into booked service appointments with an authentic cadence; being clear, compelling and personable.  You'll also respond to customer requests, resolving issues, and promoting our brand with the utmost professionalism, establishing customer rapport, and encouraging repeat business.  As a team player, you will also perform light filing duties as required.

What You Need to be Qualified for the Call Center Customer Service Representative

To be qualified for this position, a minimum of 2 years' verifiable experience in the customer service field is required.  You'll be engaging with our highly valuable customers on a daily basis, so it is vital that you are a self-starter and have the ability to execute and prioritize work independently.  While you are talking to them, you'll also be selling them our services, so sales skills are a must.  You'll need to know how to use the tools of the trade, that means phone skills and computer skills, specifically Microsoft Word, Excel, and Outlook.  And finally, an ability to read and write English is a must, however, bi-lingual (Spanish) skills are a plus.   


Benefits for the Call Center Customer Service Representative

Starting pay is $12/hr.  We offer paid training, holiday pay for normal work hours, performance & compensation reviews and the opportunity for growth.

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you meet the qualifications and have the desire to work with the best in the business, please fill out our 3-minute mobile friendly application so that we can review your information.  We look forward to meeting you!

Lake Cook Plumbing Service, Inc.
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